Appointment Guide
Services available for employees, retirees, spouses & dependents covered under the district's Florida Blue medical plan.How to Schedule Patient Portal Appointments
STEP 1 Go to: www.my-patientportal.com
-
Click on View Your Health Record
-
Enter User Name and Password to log in to book, cancel or reschedule your appointment
STEP 2 Select the Appointments Tab at left and select “New Appointment” at drop-down menu or hit the “Search for Appointment” tab at top right.
STEP 3 Choose a “Reason for Visit” and then “All Available Locations” or search by a specific location.
STEP 4 Select the Provider you would like to see and then select “Show Availabilities”.
STEP 5 Select the desired date you wish
to book. Next, under the date, “Select the Appointment Time” you would like and then it will prompt you to the Patient Details Page of the Appointment.
STEP 6 On the Patient Details page, it is important to confirm your information and appointment details are correct. Click “Next” to go to the “Visit Details” page. (It’s important to use a Cell Phone number as your contact phone as you will receive verification of Appointment via text message.)
STEP 7 Select “Yes or No”, enter any information you would like the Provider to know about the visit, and then select the “Pay by Cash/Not Applicable” button. Select the “Next” button for Phone Verification of Appointment.
(Please note: No cash or monies will be collected or exchanged.)
STEP 8 To verify by phone call or text message, click the “Voice” icon for voice call or “Text” icon for security code. Enter security code to confirm appointment & click “Book Now”
How to Schedule an Appointment in the Healow® App
Practice code: DAAEBD
Step 1 Open the healow app and enter your PIN to login.
Step 2 Click “Find Appointment”.
Step 3 Choose a “Visit Reason” and then “All Available Locations” or search by a specific location. Then click “Find”.
Step 4 Select the Provider/Option you need and select “Book Appointment”.
Step 5 Select your desired date and time.
Step 6 On the My Info page, confirm your information and appointment details are correct. Enter any information you would like the Provider to know about the visit. Select the “Verify” button for verification of appointment.
Step 7 A validation code will be set to your phone. Enter the code and click “Validate”.
Step 8 Once your number has been verified, click “Book Now”.
Step 9 You will receive an email confirmation of appointment to your regustered email account.
Click here to view a printable version of the instructions
