Placing a Tech Help Ticket

Please include the following items when placing a Tech Help ticket:

  • Your name

  • Your room number

  • Your phone extension

  • A detailed explanation of the problem you are having and all the steps you have taken to correct the problem. Mention any applications, software, specific equipment, etc.

    example:

    Louisa Alcott

    RM 123

    X45678

    I’m not receiving any email with the Outlook application. It worked yesterday. I checked my mail using the Office 365 and I’m able to receive today’s mail with it, but Outlook is just showing mail dated yesterday and earlier. I tried restarting my computer with no luck.

 

Here’s the link to the Techhelp Request form:

http://webhelpdesk.pasco.k12.fl.us/helpdesk/WebObjects/Helpdesk.woa